resume : quantitative
$5+ million savings : Co-led the initial push to standardize and redesign the software packagingdeliverables across all IBM products resulting in a 5+ million dollar savings over the next 3 years while satisfying user requirements and delivery & fulfillment requirements. (IBM)
700% reduction : Co-Led the installation initiative to decrease Out-of-Box-Experience starting time (OOBE) by 700%. (IBM)
$30,000 savings : Saved $30,000 in vendor costs, shipping, and initial print/cd burning, and future print revisions by convincing client to implement a web-based, worldwide information delivery vehicle.
50% savings : Saved a client 50% in vendor costs by creatively adapting their marketing info into an equally aggressive visual identity using 2 PMS colors instead of 4+ color printing.
$90,000 savings : Saved $90,000 (300 illustrations, avg of $300 ea market price) by proposing,organizing, and managing in-house talent for illustration creation. (Houghto- Mifflin Pblishing)
75% cost savings : Saved a client 75% printing costs by designing his corporate ID in one spot colorinstead of 4c process-also significantly reduced printing cost and time.95% time savings: By standardizing procedures, documenting data, and re-imaging the production machines, reduced the down-time by 95%.
25% cost savings : Saved a number of clients 1/4 in printing costs by suggesting modification of cmyk to approximate a varnish look for their printed deliverables.
75% cost savings : Saved a number of clients 3/4 printing costs by delivering designs just as compelling in one color as in 4c process.
ease of use
700% reduction time-to-task : Co-Led the installation initiative to decrease Out-of-Box-Experience starting time (OOBE) by 700%. (IBM)
Ease of Use : Created a calculating device that was later patented as an industry tool that aggregateda series of test data into easily understandable risk categories using visual queues. (Genzyme Diagnostics)
Click Reduction : Created web site designs that reduced the number of clicks to get to relevant user data.
Click Reduction : Created web site designs that reduced the number of clicks to get to relevant user home cover letter resumes galleries by type current freelance contact.
Ease of Use : Created technical diagrams and illustrations that allowed the reader more immediate data absorption upon quick viewing.
50% savings : Created and distributed a notebook of optimal pre-press procedures and checklists,reducing troubleshooting time by 50%.
90-100% savings : Reduced ZEXmedia turnaround time (by 90%), courier costs (by 100%), andphysical supplies (by 90%) by training clients to use online editing and delivery methods.
50-75% savings : Provide clients 3 initial comps (conservative, intermediate, cutting edge) todetermine design direction right from the start, ensuring benchmark dates are met on or beforeschedule cutting initial design time by 50-75%.
user experience engineer
IBM : 4/2003 – Present (Interaction / GUI / UX Acquisition Lead)
$5,000,000 savings: Co-Led the initial push to standardize and redesign the software packaging across all IBM products resulting in a 5+ million dollar savings over the next 3 years while satisfying user requirements and delivery & fulfillment requirements.
700% time to task reduction: Co-Led the installation initiative to decrease Out-of-Box-Experience starting time by 700%. Responsibilities include; usability, prototyping, interaction design, gui design, brand compliance, and bluewash as it applies to; team user testing, image IP compliance, install, configuration, and overall look and feel of >15 enterprise-level product portfolios.
enterprise software development
Work extensively with cross-functional and cross-geo teams to develop elegant user interfaces & solve user issues and pain points by employing user testing, personas and use cases as well as working with Support and QA to get a holistic, heuristic picture of past/recent issues, to create successful testing sessions and aggregate the derived data that feeds into the product plan for commitment to develop.
UX Acquisition Design Lead for incoming acquisitions and continued support focal point for all initial cross-team (Dev, Writers, Designers, Product Management, Test, Support, QA, etc.) questions and processes as it relates to software development, GUI, IP, and software development.
Manage the workload/scheduling for a Design team for all visual design components from packaging to GUI for >15 portfolios of offerings as well as maintain adherence to all corporate guidelines. Run user test sessions on prototypes from my team and aggregate the data to roll up visual and functional recommendations and requirements to Development and strategy teams.
Creation and maintenance of a supporting acquisition WIKI containing explanations, descriptions, links, and processes for acquisition's assimilation into IBM.
DBA for an image/metrics repository for requesting and delivering usability and design artifacts.
IBM 4/1997 – 4/2003
Part of a Design Team that supported the Lotus software product line. Responsibilities included print/marketing collateral, GUI, multimedia, project management, and prototype.
American Kennel Club : 3/1989 – 11/1990 (Designer/Systems Manager)
board of directors
Billy DeFrank Center : 3/2005 – 8/2005
design & production consulting
Genzyme Diagnostics : 3/1993 – 3/2005
Twistermedia : 4/2001 – 4/2003
Editorial Design Consultant
Jones & Bartlett Publishing : 2/2001 – 1/2003
Editorial design & GUI Consultant
Creative Office Interiors : 3/1997 – 6/1997
Sr. Designer/Electronic Tech Art Consultant
Prentice Hall Publishing : 1/1996 – 4/1997
ZexMedia : 9/1983 – 3/1997
Freelance Design Consortium producing the following deliverables: Print/Marketing, Corporate ID, Web, Graphic User Interface (GUI), MultiMedia, Illustration, Fine Art, Music.
Visual Designer/Electronic Tech Art Consultant
Houghton-Mifflin Publishing : 11/1994 – 1/1996
Hired as a Visual Design Lead for specific grade-level book prototyping. Drafted a proposal to keep the technical illustration in-house to use the available Designer resources to illustrate the books. Became the in-house Project Manager for illustration management and scheduling of available Design resources. Notable accomplishments: Saved Houghton-Mifflin $90,000 (300 illustrations, avg of $300 ea market price) by proposing, organizing, and managing in-house talent for illustration creation.
Blackstone National Golf : 11/1993 – 1/1996
Fidelity Investments : 8/1994 – 10/1994
Putnam Investments : 3/1994 – 6/1994
PagrWorks Corp : 3/1992 – 1/1994
WearGuard : 1/1993 – 6/1993
PagrWorks Corp : 3/1992 – 1/1994
WordTech Corp : 6/1991 – 10/1992
The Conference Board ' 8/1988 – 3/1989
Rowntree Advertising : 7/1987 – 11/1987
WTZA, Chanel 62 (NBC affiliate) : 12/1986 – 7/1987